Contact Us

We’re here to help

Whether you have questions about your account or want to learn more about our products, there are many ways to get in touch with a TruStone Financial representative.

  • Call our Contact Center at 800-862-1998 or call another number listed on this page.
  • Message us in the TruStone Financial mobile app. Tap “menu,” then “support,” then “conversation” and ask us anything. We typically reply within 2-4 hours during business hours.
  • Complete the form below to have a TruStone Financial representative contact you. All requests will be returned within one business day.

Note: For security reasons, please do not submit any personal account information via the form below. An “*” indicates a required field.

Lost or Stolen Cards

If you believe your debit card has been lost or stolen, or if you see suspicious transactions on your account, please contact the credit union immediately for assistance. During our regular business hours, please call the contact center at 800-862-1998. After hours, call 1-888-918-7804.

Fields marked with an * are required