Contact Us

Whether you have questions about your account or want to learn more about our products, there are many ways to get in touch with a TruStone Financial representative.

First things first: Get instant answers.



Main Line: 800-862-1998
TDD Access: 763-595-4005

Contact Center hours are Monday through Friday from 8am to 6pm and Saturday from 9am to noon.

Mortgage Questions
Main Line: 763-595-4010

Mortgage representatives are available Monday through Friday from 8:30am to 5pm.

24/7 Phone Banking

Main Line: 763-544-8328
Toll Free: 800-343-8328

Rate Line
Main Line: 763-591-4949
Toll Free: 800-343-8328

VISA® Cardholder Services
Toll Free: 800-449-7728

Visa Cardholder Services can be contacted 24/7 to review account activity, report a lost or stolen card or to activate a card.

Mailing Addresses

TruStone Financial 
P.O. Box 1260
Minneapolis, MN 55440-1260

TruStone Financial VISA®
P.O. Box 660493
Dallas, TX 75266-0493

Mortgage Error Resolution
TruStone Financial
ATTN: Mortgage Error Resolution
14601 27th Avenue North, Suite 104
Plymouth, MN 55447

Mortgage Information Request
TruStone Financial
ATTN: Mortgage Information Request
14601 27th Avenue North, Suite 104
Plymouth, MN 55447