Member Security Tips

In a world of ever-evolving technology, it’s crucial to stay up-to-date on the best practices to keep important personal information safe. By following the recommendations below, you’ll have peace of mind knowing you’re taking steps to protect your sensitive information and finances.

Here are TruStone Financial’s top security tips:

MONITOR YOUR TRANSACTIONS BY USING ONLINE SERVICES 

  • Online Banking – Keep track of every transaction by reviewing your account activity in Online Banking. You can also sign up for alerts through Online Banking. With alerts you can get notifications right away when your accounts drop below a set threshold and more.
  • Mobile Banking – With secure, encrypted technology, you can safely access your accounts from your mobile devices.
  • eStatements – Avoid paper statements getting lost in the mail and putting your information at risk by accessing your monthly statements securely through Online Banking.

SHRED YOUR SECURE DOCUMENTS

  • Shred anything with Social Security numbers or account numbers. TruStone Financial offers free shredding services in both the spring and fall. Check our website often for dates!

KEEP YOUR PASSWORDS SECURE

  • Always remember to log out once your session is over and be careful not to save your password to any device. In addition, don’t use the same password for all your services. Having different passwords for your accounts can help prevent security breaches.

UPDATE YOUR SOFTWARE

  • Having the most up-to-date security settings on your browsers and operating systems is important. Be sure to update all your software regularly to keep your data safe.

CHECK YOUR CREDIT REPORT

  • Review your credit report regularly to monitor for unusual activity. TruStone Financial members can request a copy of their report once per year – for free – by going to annualcreditreport.com.

KNOW THE LATEST FRAUD PREVENTION INFORMATION

  • Use resources such as NCUA’s Fraud Prevention Center to keep you up-to-date on the latest information to help you prevent identity theft and scams.

Be diligent about monitoring your accounts and protecting your identity. If you believe you’ve been a victim of fraud, contact the credit union immediately.

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