Security Tips // Help Keep Your Information Safe

As a  trusted financial partner to over 100,000 members, data security is our top priority.  However, with ever-changing technology, fraudsters have become savvier with their scams to directly target consumers.  To best protect you from these potential scams, we need your help! Follow these simple tips when reading your emails, on the phone and at the ATM. 

Stay Cool, Calm and Collected

Scams have become increasingly more realistic and scam artists try to heavily prey on your emotions. Some of the most recent scam phone calls include:

  • Impersonating the IRS
  • Fake kidnappings and ransoms
  • Fake family member phone calls requesting gift cards to be purchased and mailed to a P.O. Box

It’s important to be aware of these potential scams and report any suspicious phone calls to your local police department as soon as possible. 

Think Before You Click

Phishing emails are popular scams that attempt to gain access to your information. These emails are embedded with viruses from what looks to be a reputable company. Before opening any hyperlinks or attachments from someone you don’t know, it’s crucial to check if the source is authentic.

By hovering your mouse over hyperlinks you can see the linked web address – if the text is misspelled or leads you to a website that you don’t recognize, don’t click it and delete the email. Follow suit if an email seems to lack logos or varies visually from previous emails you’ve received from that company.

Be Aware at the ATM

TruStone Financial takes several steps to keep your information at the secure from ATM skimming attacks. However, it’s always good to stay aware when at the ATM.

  • Protect your PIN by covering the keypad with your hand when typing no matter where you are. 
  • Keep an eye out and if something looks odd, walk away and find a different machine. If the card reader and PIN pad seems loose, report it immediately.
  • Don’t accept “help” from strangers.
  • Take your receipt after your transaction is complete to avoid giving that information to the next person in line.

Keeping your personal information secure is our top priority. Thank you for staying aware as well!

Editor’s Note: Elements of this article were taken from NerdWallet and the Federal Trade Commission