 Have questions about your account? Want to apply for a loan? Need directions to a branch? Want to tell us how we’re doing?
Whatever you need, we’re here to help. Here’s our contact information to reach us by phone, fax, email, and postal mail.
Email
- eBranch: Timely replies and online expertise from our eStaff at estaff@trustonefinancial.org
*Please do not include your personal account information, including social security number,
member number or other personal identifiable information when emailing TruStone Financial.
Phone Numbers
- Contact Center: Helpful service with our Phone Bankers at 763.544.1517 or 1.800.862.1998 with TDD Access at 763.595.4005, Monday – Friday 8:00 AM - 6:00 PM and Saturday 9:00 AM – 12:00 PM.
- Investment Services: 763.591.4971, Monday – Friday 9:00 AM – 5:00 PM.
- Mortgage Services: 763.595.4010, Monday – Friday 8:30 AM – 5:00 PM.
24/7 Phone Numbers
- Telexpress: Touchtone automated account access at 763.544.8328 or 1.800.343.8328.
- VISA® Cardholder Services: Check your VISA card account activity, report a card lost or stolen, or activate your card at 1.800.449.7728.
- Rate Line: Check out today’s rates at 763.591.4949 or 1.800.343.8328, option #1.
Fax Numbers
- Apple Valley Branch 952.431.4511
- Business Services 763.542.4236
- Contact Center 763.542.4215
- Golden Valley Branch 763.797.0891
- Human Resources 763.512.6152
- Maple Grove Branch 763.542.4261
- Minneapolis Branch 763.542.4247
- Mortgage Services 763.522.6141
- Roseville Branch 651.487.9197
- St. Cloud Branch 320.240.6978
Mailing Addresses
TruStone Financial
P.O. Box 1260
Minneapolis, MN 55440-1260 |
TruStone Financial VISA®
PO Box 660348
Dallas, TX 75266-0348 |
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