Spot Something Strange?

If you’ve received an unusual text message, email or phone call from TruStone that doesn’t sound like us, don’t wait—report it now. We’re here and ready to help. Just a reminder: Keep your personal info safe—never share it on forms. Your security is our #1 priority!

Report Phishing

Phishing is when criminals use scam emails, text messages or phone calls to trick victims with the goal of stealing bank/credit union credentials or personal information. We take this form of deception seriously and are committed to protecting our community. You can use this form to report any unusual non-account activity. If you suspect fraudulent activity on your account, immediately call (800) 862-1998 or chat with us to report it. Although we may not follow up personally on all reports, rest assured we will investigate and take appropriate action.

Name(Required)
What type of communication did you receive?(Required)
Important: Do not include any sensitive information such as member numbers, Social Security Numbers, credit card numbers, or any other personal financial information. Submissions containing sensitive information will not be processed through our system.

Please provide the phone number or email address used by the potential fraudster. If you have a URL related to the suspected fraud, do not click on it or visit the site. Instead, upload an image of the URL if possible. Avoid entering the URL directly into this field.
Please take a screenshot or photo without clicking any links from the suspicious item you received. Do not forward, reply or click on any suspicious messages. Please share any other additional details.
Drop files here or
Max. file size: 20 MB, Max. files: 5.
    This field is for validation purposes and should be left unchanged.