We're Here to Help.
Want to open an account, or have a question? Whatever you need, you are our top priority.
Let's Talk.
How can we help? Simply call us, report an issue, or if you want to sit down and chat, find a branch in your neighborhood.
Call Us
Mon-Fri: 8:00 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM
NEW: Your neighborly chat bot, Ruth, now has a voice. Simply call us.
Manage Lost or Stolen Cards
Replace it instantly at a TruStone branch location, or call:
(800) 862-1998
(763) 544-1517
After hours? (888) 918-7804
Spot Something Strange?
If you’ve received an unusual text message, email or phone call from TruStone that doesn’t sound like us, don’t wait—click below to report it now. We’re here and ready to help! Just a reminder: Keep your personal info safe—never share it on forms. Your security is our #1 priority!
Ask Ruth, your neighborly Chatbot
Questions? You can now CALL or chat with Ruth anytime. Simply give us a call or tap the icon in the bottom right corner. It’s true. We’re here to help.