Amazing Benefits, Bundled Just for You.
With a TruRate account, you get access to Bundled Benefits.*
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Here are all the ins and outs of your Bundled Benefits.*
To access your benefits, you will need to complete registration by logging in to your TruStone Digital Banking account. Upon log in, you will navigate to the main menu to the left and choose “Bundled Benefits” and follow the step-by-step instructions to complete your registration and confirm activation of your credit file monitoring. Primary Account Holder(s) will have access to the benefits through TruStone Digital Banking.
Joint Account Holder(s) and Primary Account Holder(s) who do not wish to use TruStone Digital Banking:
1. Visit trustone.clubchecking.com
2. Follow the step-by-step instructions to register and access benefits
To get your access code, reference your account disclosure, open a secure chat, or call us during business hours at 866.210.0361 on Mon – Fri, 7:30 AM – 4:00 PM CT.
Benefits are available only to personal checking account owner(s), and their joint account owners subject to the terms and conditions for the applicable Benefits. Some Benefits require authentication, registration and/or activation.
IDPROTECT® – Identity Theft Monitoring and Resolution Service1 for you and your joint account holder(s):
Single Bureau Credit File Monitoring* – daily credit file monitoring and automated alerts of key changes to your Experian credit report.
Identity Monitoring* – monitoring of more than 1,000 databases and public records to identify suspicious activity, including credit header information, phone records, United States Postal Service records, and more. A risk rating is generated with each monthly scan and if your scan reflects a high-risk score, you will be notified.
Up to $10,000 Identity Theft Expense Reimbursement Coverage1– to cover expenses associated with restoring your identity.
Fully Managed Identity Theft Resolution Services – access to a fraud specialist assigned to manage your case until your identity is restored.
CyberRecover™– Get 24/7 access to personal cyber advocates who can help defend against extortion, ransomware, online fraud, gaming security risks and more. Stay protected with expert support when you need it.
*Activation required
Receive replacement or repair costs up to $600 or the current value of your device, whichever
is less, if your cell phone is stolen or damaged, in the U.S. and abroad. Covers up to four phones on your cell phone bill. (Cell phone bill must be paid through this account.)
24-hour coverage for roadside assistance services including vehicle towing, fuel/oil/fluid/water delivery, and battery/lock-out/tire assistance up to $100 per occurrence. Maximum of two occurrences per twelve month period.
Money-saving discounts from thousands of local and national businesses. Members can redeem and print coupons online or access discounts from their mobile device. (Available via mobile or online only.)
Access to 24/7 video or phone visits with U.S.-based board-certified, licensed and credentialed doctors ready to help with physical and mental health care. There are zero copays, plus discounts on prescriptions and lab work. Registration required.
*Bundled Benefits Terms and Conditions
Eligibility: Bundled Benefits are available to personal checking account owner(s), and their joint account owners subject to the terms and conditions for the applicable Benefits. Some Benefits require authentication, registration and/or activation. Benefits are not available to a “signer” on the account who is not an account owner or to businesses, clubs, trusts, organizations and/or churches and their members, or schools and their employees/students.
1. Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual Guide to Benefit and/or insurance documents for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit or on the certificate of insurance. Guide to Benefit and insurance documents can be found on TruStone Digital Banking or at trustone.clubchecking.com. Insurance Products are not insured by the NCUA or any Federal Government Agency; not a deposit of or guaranteed by the credit union or any credit union affiliate.
2. Available for the primary account holder and their joint account holder(s). This is not insurance.
3. Telehealth services are provided by independent, licensed healthcare providers for eligible medical needs, subject to provider availability, program terms, and clinical appropriateness. Treatment decisions, including whether to issue a prescription, are made solely by the treating provider. A provider may determine that an in-person examination or evaluation is more appropriate. Telehealth services are intended to complement, not replace, in-person healthcare. Access to the Services may be limited, suspended, modified, or discontinued in accordance with the program terms.