Privacy Policy

FACTS WHAT DOES TRUSTONE FINANCIAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include

  • Name, address, Social Security Number and account balances
  • Transaction and payment history
  • Account information and credit history
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons TruStone Financial Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does TruStone Financial share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes—
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences		 No We do not share
For our affiliates’ everyday business purposes—
information about your creditworthiness		 No We do not share
For our affiliates to market to you No We do not share
For nonaffiliates to market to you No We do not share
Questions? Call 800.862.1998 or visit TruStoneFinancial.org
Who we are
Who is providing this notice? This privacy policy is provided by TruStone Financial Credit Union.
What we do
How does TruStone Financial Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.
How does TruStone Financial Credit Union collect my personal information? We collect your personal information, for example, when you

  • Start an account
  • Apply for a loan
  • Use your credit or debit card
  • Pay your bills
  • Make deposits to or withdrawals from the accounts you have with us

We also collect your personal information from others, including credit bureaus or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit:

  • Sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • TruStone Financial Credit Union has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • TruStone Financial Credit Union does not share with nonaffiliates so that they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include:

  • Insurance companies and other financial services companies
Other important information
Protecting the privacy of your financial information at TruStone Financial has always been one of our most important responsibilities. Maintenance of confidentiality is our standard practice and you can rely on us to guard the security, integrity, and confidentiality of your personal financial information.