When I joined, TruStone Financial had 5 branches, $650 million in assets, and about 60,000 members. As of November 30, 2020, we had 14 locations across two states, more than $1.85 billion in assets and more than 100,000 members. By the time you receive this newsletter, we will be Minnesota’s second largest credit union with 23 branches, $3.6 billion in assets and almost 200,000 members because of our merger with Firefly Credit Union. But, while the numbers are impressive, it has always been our top priority to provide our members with an outstanding experience that allows them to achieve financial wellbeing. Our growth has always been with the purpose of making it easier to serve you better—with better products, great rates and more convenience.
A year ago, I was just starting to plan for my retirement, and we were just beginning merger discussions with Firefly. It would be an understatement to say that 2020 ultimately presented challenges no one foresaw and which have touched every one of us in powerful ways. But, in traditional TruStone fashion, we faced those challenges head on. Our employees have worked tirelessly to minimize service disruption to you, and you have been very understanding of the service adjustments we implemented to keep you and our employees safe. Moreover, thanks in large part to our booming home mortgage division, 2020 ended up being a year of record income and asset growth. We also introduced a streamlined digital banking experience, and we made S&P Global Market Intelligence’s list of the 50 top-performing U.S. credit unions as well as Forbes’ list of the best credit unions in Minnesota.